Cothrom ReStore was recently awarded Revolve certification. This has enabled us to implement better quality standards, an improved shopping experience, and new customer service skills.
You can read a longer feature about this in an article by the Stornoway Gazette, available here.
We are proud to announce that Cothrom ReStore has recently been awarded the Committed to Excellence Award through EFQM (European Foundation for Quality Management).
EFQM Committed to Excellence is an assessment and recognition scheme that helps organisations introduce an excellence initiative and deliver improved results. With this award we have demonstrated improved levels of organisational procedures, visual merchandising, and customer service.
We are always aiming to improve our services in any way we can and, with gaining this award, we are delighted to be able to show our customers and service users that we are committed to continual progression and development.
Last year Donnie and his film crew came to ReStore to partake in some upcycling projects. The episode aired last night on BBC Alba, but you can catch it here on BBC iPlayer for another month.
Pass it on Week is a national call to action for people in Scotland to embrace the incredible potential of re-use. The aim is to make buying a second hand kitchen table as normal as re-using a carrier bag.
So the week commencing March 12th you'll get 20% off any furniture in the ReStore shop when you donate a small piece of furniture yourself, such as bedside units, chairs, or chest of drawers.
Please consult our Furniture Collections page for guidelines on donating furniture.